Returns & Exchanges Policy
Our Return Promise
We want you to love every purchase. If you’re not completely satisfied, you may return eligible items within 30 days of delivery.
Eligibility Requirements
For a successful return/exchange:
✓ Items must be unworn, unwashed, and in original condition
✓ Original tags must be attached
✓ Proof of purchase required
Non-Returnable Items
× Final sale items (marked as such at purchase)
× Custom/personalized products
× Used or damaged merchandise
How to Initiate a Return
- Visit our Returns Portal
- Enter your order number and email
- Select items for return/exchange
- Print your prepaid return label
Exchange Options
◉ Size/color exchange (subject to availability)
◉ Store credit (issued immediately upon return processing)
◉ Refund to original payment method (processed within 5-7 business days)
Return Shipping
• Free returns: Use our prepaid label (deducted from refund if returning free gifts/promotional items)
• International returns: Customer pays return shipping
Special Circumstances
Defective/Damaged Items:
Contact us within 7 days of delivery with photos for replacement/refund
Wrong Items Received:
We’ll cover return shipping and expedite correct items
Refund Timeline
• Credit card refunds: 5-7 business days after we process return
• Store credit: Issued immediately upon return approval
Need Help?
For return assistance:
• Visit our Help Center
• Use our Contact Form
For full details, please review our:
- Refund Policy
- Shipping Policy
- Terms of Service